Exciting Changes Are on the Way
Your New Credit Card Is Coming Soon
Sentry Credit Union is upgrading the credit card program we offer to members. As part of this transition, all current credit card holders will receive a new card with a new card number. This enhancement is designed to provide a seamless transition to our new card platform and improved card services.
What Is Changing?
New Credit Cards for Existing Cardholders - If you currently have a Sentry Credit Union credit card, you will automatically receive a replacement card in the mail. Joint cardholders and authorized users will now receive a card with a unique card number.
New Card Number - For security and processing reasons, your new credit card will have a different card number than your current card.
Tap to Pay - Your new credit card will have a contactless chip, providing added security helping to protect your transactions and card information.
Enhanced Digital Experience - You will be able to conveniently manage your credit card directly within SCU digital banking, providing easier access to account information.
Mastercard® to Visa® Conversion - If you currently have a Mastercard®, it will be replaced with a new Visa® credit card as part of this transition.
What You Need to Do
Starting with your September payment, please send all payments to:
Sentry Credit Union, 1800 North Point Dr, Stevens Point, WI 54481
When your new card arrives:
- Activate your new card using the instructions included with the card.
- Continue to use your current card through October 18, 2026.
- Begin using your new card on October 19, 2026.
- On October 19, 2026, update any recurring payments or subscriptions that use your current credit card number, including:
- Streaming services
- Utility payments
- Online shopping accounts
- Mobile phone providers
- Membership subscriptions
- Digital wallets
- After October 19, 2026 once you have confirmed your new card is working, safely destroy your old card.
FAQs
Why am I receiving a new card?
We are transitioning to a new credit card provider to enhance our credit card program and better serve our members.
Will my card number stay the same?
No. Your new card will have a different card number, expiration date, and security code.
Do I need to apply for the new card?
No. Existing cardholders will automatically receive a replacement card.
I have a Mastercard today. What happens?
Your Mastercard will be replaced with a Visa credit card as part of the conversion.
Will I need to update automatic payments?
Yes. Because your card number will change, you'll need to update any merchants or service providers that store your credit card information.
When will I receive my new card?
New cards will start arriving in the mail during the first weeks of October.
Where should I send my payment?
Starting with your September payment, please send all mail payments to: Sentry Credit Union, 1800 North Point Dr, Stevens Point, WI 54481
Do I need to update my automatic payment?
If your automatic payments are set up from your SCU account, there is nothing you will need to do these payments will continue as they currently do.
If your automatic payments are set up from a non-SCU account, after October 18, 2026 you will need to set up a new automatic payment.
Stay Informed
Please watch our website for any important updates regarding this upgrade.
Questions? We're here to help. Contact Sentry Credit Union:
(715) 346-6534
[email protected]
Thank you for your membership and for your patience as we make these exciting improvements to our credit card program.