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July 1, 2020: Office Hours by Appointment Only Still in Effect

Home Office Location Effective March 30, New Office Hours by Appointment Only

SCU Lobby Hours by Appointment Only are:

 

8:00am – 4:30pm CST, Monday, Tuesday

9:00am – 4:30pm CST, Wednesday

8:00am – 4:30pm CST, Thursday, Friday

 

The management team at Sentry Credit Union continues to monitor the ever-changing coronavirus (COVID-19) situation. The health, safety, and well-being of our staff and our members is our top priority.

 

The Credit Union remains open, but the lobby is restricted to appointments only during the hours listed above until further notice - but no appointment is needed to make a deposit with no cash back.

 

You may place a deposit, with no cash back, in the secure night deposit drop outside of our lobby next to the ATM. Deposits placed in the secure night deposit drop during our business hours will be processed same day.   

We are currently not accepting coin for processing.

Self-Assess and Wear a Face Covering

Prior to your visit, please conduct a self-assessment to make sure you do not have any signs of illness including: fever, headache, muscle aches, fatigue, sore throat, congestion or runny nose, or loss of taste or smell.  If you have any of these symptoms, please stay home. When you come in for your scheduled appointment, please wear a face covering when you enter the building and during your visit. 

Please be assured all of our services are still available to our members and, as always, we are here to help you with all of your banking needs by phone, online, or e-mail.

If you need anything, please call 715-346-6534, or email us at [email protected].

 

Helpful Hints on Doing Business During Social Distancing: You can perform most of your banking functions from our mobile app or website, by phone, and through night drop. For more information, click here. This includes applying for an account or loan, paying your bills, or depositing a check. Additionally, ATMs and drive-ups at Shared Branches will remain accessible.

 

Please reach out to us using the contact information below for assistance accessing your account, registering for online banking, transfers or other concerns and questions you may have.  While our lobby may be closed temporarily, we continue to offer the same high level of service you have come to know from Sentry Credit Union. 

 

Loan Payment at SCU: We understand this it a trying time for members on many levels. If you think you will have difficulties making upcoming loan payments, please call us at 715-346-6534 before your payment(s) is (are) due. We will work with you to create a plan that will fit your situation. During these difficult times, don’t stress about your finances – we are here to help you get through this.

 

Main Reception: 715-346-6534, 877-368-7928

Email: [email protected]

Secure Messaging through online or mobile banking

Credit Card Lost/Stolen: 800-449-7728

Debit Card/Shazam Customer Service: 866-508-2693

Thank you for your understanding and patience during this difficult period.

Rex Fair, SCU President 

Become Educated - Additional Resources:

www.cdc.gov

https://www.dhs.wisconsin.gov/

https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines