|
Using a touch-tone telephone |
Dial:
346-6534 - Local
Ext. 6534 for Sentry Employees
877-368-7928 - Toll Free Outside of
Stevens Point |
|
Welcome Message |
Welcome to your
Credit Union Voice Response System.
Press 1: To check current rates
Press 2: To
enter your Member number and use additional features
Press 3: To transfer to the receptionist
Press *: To end your call |
|
After Pressing 2 |
Please enter
your Account Number and the first 2 letters of your last name
followed by the pound (#) sign key. |
| |
System will then
prompt you to enter your Personal Identification Number (PIN)
followed by the # sign key. |
|
Main Menu |
Press 1: For
Inquiries
Press 2: To Transfer Funds
Press 3: To Withdraw Funds
Press 4: For Other Services
Press 5: To Enter a Different Member Number
Press 6: For Joint Member Inquiries
Press *: To End Your Call |
|
If you selected option:
1 - For Inquiries |
Press:
1. Specific Account
Information
2. Account Balances
1. Savings/Checking Balances
2. Loan Balances
3. Certificate Balances
4. All Accounts Balances
* Exit Menu
3. Cleared Checks, Deposits,
Withdrawals
1. Cleared Check Information
2. Deposits Made
3. Withdrawals Made
4. Specific Check Information
5. All Transaction History
* Exit Menu
4. Interest/Dividend Information
1. Interest/Dividend this year per acct.
2. Interest/Dividend last year per acct.
3. Last Dividend Paid Information
* Exit Menu
5. Loan Information
1. Loan Information (pmt., next due, past due, payoff
for loan)
2. Loan Payoff Information
* Exit Menu
6. Tax Information
1. Interest/Dividends this year
2. Interest/Dividend last year
* Exit Menu |
If you selected option:
2 - To Transfer Funds |
Press:
1. Transfer to another account
2. Transfer to different Member's account
3. Transfer from Joint Member's account
4. Transfer from and to Joint Member's account
* Exit Menu |
If you selected option:
3 - To Withdraw Funds |
Press:
1. Request Check to Self+
* Exit Menu
+ Check will be sent to address on our system |
If you selected option:
4 - For Other Services |
Press:
1. Change password (Voice Response PIN)
2. Report Lost/Stolen ATM Card
3. Report Lost/Stolen Credit Card
4. Report Lost/Stolen Debit Card
* Exit Menu |
If you selected option:
5 - To Enter a Different
Member Number |
Please enter
your Account Number and the first 2 letters of your last name
followed by the pound (#) sign key. |
|
If you selected option 6 - For Joint Member
Inquiries |
Press:
1. Specific Account Information
- Joint acct.
2. Cleared Check Information - Joint acct.
3. Deposit Information - Joint acct.
4. Withdrawal Information - Joint acct.
5. Specific Check Information - Joint acct.
* Exit Menu |
